Designing

Websites

Website Designing is a task that requires the designer to consider many things with regard to visitors to that particular website. Contrary to what many designers think, website designing is not just putting the facility together and handing it over to the company. Rather, it is wearing the shoes of the company's and simply designing a website that sells the company clearly and straight to the point. The website has to be navigatable and with options such as links to other websites. This is why banners are placed on most web pages to guide visitors to specific areas.

Online Forms

To make a website interactive, it must have a web form through which visitors to the website can communicate with the company. They can send their suggestions,Enquiries, request quotations etc. Information filled in these forms (while online) can either be submitteddirect to a mail box or to a database.

Animations

Animations on a webpage spice up the outlook of a website and add value to the design. At the same time, animations can carry several messages reflecting the content of the website, these could be services and products of a company all in one animation. Visit the NBS Bank website to view an example.

Multimedia

Websites can have extra features for the viewing and listening pleasure of the visitor. They can carry an audio document e.g. the Capital FM website which rebroadcasts the popular morning show, Day Break Malawi for those who missed the live programme, or those who are outside the country.

The website can also carry video documentaries and downloads.

Online Customer Care

Hotels are some of the businesses which need to be more than available to their clients. With stiff competition, they constantly have to stand out. This is where the Online Customer Module comes in handy.

The Online Communication Module enables LIVE communication with prospective clients man-to-man via a chat service facilitated by the website. A client simply logs into the system by clicking on an icon installed on their computer desktop to open the module. They type in an enquiry and click on the " send " button. The message instantly arrives at the Reception of the hotel and alerts the person on duty. They simply have to respond by openning the module the same way, typing the responce and clicking on the " send " button. The message instantly appears on the clients computer.